“Always looking at the end-to-end customer experience and thinking about how it can be better.”

Maricel Ramos

Meet Maricel

Maricel Ramos

Chief Customer Officer

Maricel Ramos is a management consulting professional with over 20 years experience in strategic planning, business process improvement/re-engineer ing, and organizational change management. She is experienced in the program management of the design, development, and implementation of customer-focused technology solutions that transform the customer experience.

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Luminance Core Values

It’s not easy to live up to these standards – to be the best, most compassionate, the most innovative. We take pride in what we’ve accomplished. But we’re constantly evolving because there’s always more we can do to raise the bar. It will take bravery and stamina to continue the legacy we’ve established. But in typical Luminance fashion, we’re always up for a challenge.

Our Core Values